JOB VACANCY:

Applications are invited from suitably qualified and experienced candidates to fill in the position articulated below which has arisen within YZL Wholesalers, a leading supplier of Mining and Farming Equipment in the country. We are launching a dynamic e-commerce platform dedicated to connecting consumers in Zimbabwe with local and global products. We are looking for fresh graduates passionate about e-commerce and O2O industries to join our team.

Position Overview:

The successful incumbent will be responsible for managing the daily digital storefront, focusing on seamless order fulfillment, inventory, website functionality, and customer experience, coordinating across marketing, IT, and logistics to boost sales and efficiency through tasks like managing product listings, running promotions, analyzing KPIs, and troubleshooting issues. This is an entry-level role that balances hands-on practice with professional growth, ideal for graduates eager to launch their careers in e-commerce.

E-COMMERCE OPERATIONS MANAGMENT SPECIALIST

Duties and Responsibilities:

l  Manage the product listing process, including content editing, product sorting, description, pricing, category management, and inventory monitoring.

l  Execute operational strategies for both the Lulufulo platform and YZL owned stores, and be accountable for key performance indicators such as sales, traffic, conversion rates, GMV, and user engagements.

l  Prepare operational reports to guide decisions, and analyse user behaviour as well as general e-commerce perfomance to identify optimisation opportunities

l  Implement Third-party seller onboarding policies and oversee their product compliance and service quality.

l  Attend to online inquiries from customers or business partners and resolve technical issues

l  Analyze consumer purchasing behavior combined with insights into market trends, industry trends, and competitor activity

l  Identify market demands, develop plans and solutions, and continuously enhance the customer experience from discovery to post-purchase.

Qualifications and Experience:

l  BSc Hons Degree in Computer Science, or BSc Hons Degree in Software Engineering, or BSc Hons Degree in Business Information Systems or equivalent qualification from a reputable institution.

l  Strong passion and enthusiasm for e-commerce platforms, back-end systems and O2O industries. Being an avid online shopper or frequent user of relevant apps is an added advantage,

l  Excellent communication and organisational skills coupled with computer proficiency

l  Strong analytical skills, problem solving, and attention to detail

l  Proactive and fast learner, resilient under pressure, and willing to take on new challenges and contribute effectively in a team setting.

l  We do not strictly require prior professional experience, but we value a down-to-earth attitude, excellent learning ability, and a long-term interest in growing within the e-commerce industry.

Application Procedure:

Interested applicants should submit their written application with a detailed CV and a copy of national ID to pmavuka@yzl.co.zw by no later than 30^th December 2025. All applications